Salon Policies

Mask Mandate

Masks:  Masks are required at all times while in the salon. Nose & mouth must be covered for everyone’s safety.

 

NO-SHOW & CANCELLATION

When a No-Show/Late Cancellation occurs, it creates large blocks of time that impact our stylists and other guests. We understand that things happen; however, we try to respect our stylists’ time as much as we respect yours. We kindly ask that you give us a minimum of 24-hour notice to cancel or reschedule your appointment. We will require a $35 fee towards your next service if an individual cancels less than 24h-hours. 

RUNNING LATE

We understand life is crazy and things happen. However, if you are running more than 10 minutes late (according to our clock) the appointment may have to be rescheduled. We will do what we can to get you in as soon as we can.  Please let us know as soon as possible if you’re going to be late.  No-Show & Cancellation Policy may be applied. (See above policy)

HAIRCUT & COLOR ADJUSTMENTS

We pride ourselves on the quality of our work and strive to ensure that every guest leaves 100% satisfied. However, if you find that you are unhappy with the result of your service, we would be more than happy to make any needed adjustments to your hair within one week of your last appointment. Please note that we do not offer refunds, or complementary services as a result of a change of mind.

* We reserve the right to refuse service to anyone at any time.